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Tableau

Sync Khoros Care to Tableau

Enhance your customer care with Khoros Care integration. Seamlessly merge customer interaction data, unlocking insights that shape support strategies, customer satisfaction, and operational excellence.

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Overview
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Visualize Your Khoros Care channel data with Growth Nirvana's Khoros Care Connector

Amplify your customer support strategies with Khoros Care integration, gaining actionable insights from customer interaction data analysis.

Start Your 30-day Free Trial

FAQs

What are the most popular metrics in Khoros Care to analyze?

Ticket Volume: Analyze customer ticket volume and trends for better resource allocation.

Response Time: Measure the speed of customer support responses for efficient issue resolution.

Customer Satisfaction: Evaluate customer satisfaction levels to identify areas for improvement.

Agent Performance: Assess the performance of customer support agents to optimize productivity and quality.

First Contact Resolution: Measure the rate at which customer issues are resolved on the first contact.

Channel Performance: Analyze the performance of different customer support channels for better resource allocation.

Escalation Rate: Track the rate at which customer issues are escalated to higher levels of support.

Resolution Time: Measure the time it takes to resolve customer issues for efficient support operations.

Why analyze Khoros Care?

Improved Support Strategies: Refine customer support strategies based on data-driven insights.

Customer Satisfaction Analysis: Gain deeper understanding of customer needs and preferences to enhance satisfaction levels.

Efficient Issue Resolution: Optimize support processes to ensure efficient issue resolution.

Agent Performance Optimization: Improve agent training and performance for better customer support outcomes.

Enhanced First Contact Resolution: Reduce customer effort by resolving issues on the first contact.

Channel Optimization: Optimize customer support channels for improved performance and resource allocation.

Reduced Escalations: Minimize the need for issue escalation by improving support processes and agent capabilities.

Faster Resolution Times: Reduce the time it takes to resolve customer issues for more efficient support operations.

What is Growth Nirvana?

Growth Nirvana is a no code analytics platform. Stop waiting for other departments to get you the data you need to make critical business decisions. Take control of the insights that will grow your business.

Can I export the data into a spreadsheet or my data warehouse?

Yes, all data can be exported into a spreadsheet or your data warehouse (Google BigQuery, AWS, Snowflake, Azure, etc)

How customizable are Growth Nirvana reports?

Growth Nirvana reporting is 100% white labeled and customized to your specifications. Growth Nirvana can create the reports so you don’t have to or you can connect your visualization tools (Looker Data Studio/Google Data Studio, Tableau, PowerBI, etc) to Growth Nirvana.

How much does Growth Nirvana cost?

Plans start at $200/month. Schedule a demo to learn what plan is best for you.

How long does it take to setup?

Growth Nirvana data connectors are no code so setup only requires a few clicks.

What other connectors does Growth Nirvana support?

We support over 300 connectors like Facebook Ads, Google Sheets, Google Ads, Google Analytics 4, LinkedIn Ad Analytics and Hubspot. Here's a list of all our data connectors.

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